We are committed to protecting and respecting your privacy.
Your privacy is important to us.
sets out the basis on which any personal data we collect from you, or that you provide to
us, will be processed by us. Please read the following carefully to understand our practices
regarding your personal data and how we treat it. If you do not wish your personal data to
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in
forms on our website (the “Site“) or by corresponding with us by phone, e-mail or
otherwise. It includes registration information, information you provide when you submit
your CV/contact details for a job application, or if you report a problem with our Site.
The information you give may include your name, address, e-mail address, and phone
technical information, including the Internet protocol (IP) address used to connect your
computer to the Internet, browser type and version, time zone setting, browser plug-in
types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL),
clickstream to, through and from our Site (including date and time), page response
times, download errors, length of visits to certain pages, page interaction information
(such as scrolling, clicks, and mouse-overs), or methods used to browse away from the
Information we receive from other sources. This is information we receive about you if
you use any of the other websites we operate or the other services we provide. In this
case we will have informed you (through such other websites or other services we
provide) when we collected that data if we intend to share those data internally and
combine it with data collected on this Site. We will also have told you for what purpose
we will share and combine your data. We may also work with third parties (including, for
example, business partners, sub-contractors in technical, payment and delivery services,
advertising networks, analytics providers, search information providers, credit
Uses made of the information
We use information held about you in the following ways:
Information you give to us
This is information about you that you give us by filling in forms on our Site or by
corresponding with us by phone, e-mail or otherwise. It includes information you provide,
for example, when you register to use our Site, subscribe to any services we provide, and
when you report a problem with our Site. The information you give us may include your name,
address, e-mail address and phone number.
We use this information in the following ways:
Where we need to use the information to carry out our obligations arising from contracts
entered into between you and us and to provide you with the information, products and
services that you request from us.
We will retain and use details of the goods and services that you have previously
purchased or enquired about to make suggestions to you for other products which we
believe you will also be interested in. We do this where necessary for our legitimate
business purposes of providing you with more tailored offers and personalising your
experience on our Site.
If you have signed up to attend one of our events, access publications or receive our
marketing materials, personal data including your name, email address, telephone number
and other contact information will be collected at the time you sign up. We may use the
information we collect to provide you with information on events, publications, products
or services that we feel may interest you. You will be able to specify your contact
preferences when you register to attend an event or receive communications, products or
services from us. You can also change your contact preferences at any time using the
options which can be found on relevant communications or by contacting us directly at
Disclosure of your information
We may share your personal information with:
Any member of our group, which means our affiliates and subsidiaries, our ultimate
holding company and its subsidiaries and affiliates.
Selected third parties including business partners, licensees, suppliers and
sub-contractors for the performance of any contract we enter into with them or you; or
Selected third parties who may use this information to send you details of products and
services that may interest you (provided you have consented to this); and
Analytics and search engine providers that assist us in the improvement and optimisation
of our Site.
We may also disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
If we, or substantially all of our assets are acquired by a third party, in which case
personal data held by us about its customers may be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with
rights, property, or safety of our company, our customers, licensees, business partners,
affiliates, subsidiaries, or others.
Where we store personal data
The personal data that we collect may be transferred to, and stored at, a destination
outside the Republic of Singapore. It may be processed by staff outside Singapore who work
for us or for one of our suppliers engaged in the processing of your personal details. We
will take all reasonable and necessary steps to ensure your personal data is treated
Please note that unfortunately the transmission of information via the internet is not
completely secure. Although we do our best to protect your personal data, we cannot
guarantee its security once transmitted to our Site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features
to try to prevent unauthorised access.
You have the right to ask us at any time not to process your personal data for marketing
purposes, or to stop processing your data for these purposes if you have previously agreed
to this. You can exercise your right to prevent the processing of your personal data for
marketing purposes by checking certain boxes on the forms we use to collect your data. If
you have already agreed to receive marketing communications from us but have now changed
your mind, you can easily unsubscribe at any time by following the instructions (such as to
click an “Unsubscribe” link in emails) included in these marketing communications.
Alternatively, you can email us at email@example.com.
Our Site may contain links to and from websites of our partner networks, advertisers and
affiliates. If you follow a link to these websites, they have their own privacy policies and
we do not accept any responsibility or liability for these policies. Please check these
policies before you submit any personal data to these websites.
Access to information
Under applicable data protection laws (to the extent they apply to the Site and to you), you
have the right to:
Access. You have the right to request a copy of the personal information we are
processing about you, which we will provide back to you in electronic form. For your own
privacy and security, in our discretion we may require you to prove your identity before
providing the requested information. If you require multiple copies of your personal
data, we may charge a reasonable administration fee.
Rectification. You have the right to have incomplete or inaccurate personal information
that we process about you corrected. Note that you can always make certain adjustments
to certain personal information directly through your online account.
Deletion. You have the right to request that we delete personal information that we
process about you, except we are not obligated to do so if we need to retain such data
in order to comply with a legal obligation or to establish, exercise or defend legal
Restriction. You have the right to restrict our processing of your personal information
where you believe such data to be inaccurate, our processing is unlawful or that we no
longer need to process such data for a particular purpose, but where we are not able to
delete the data due to a legal or other obligation or because you do not wish for us to
Portability. You have the right to obtain personal information we hold about you, in a
structured, electronic format, and to transmit such data to another data controller,
where this is (a) personal information which you have provided to us, and (b) if we are
processing that data on the basis of your consent (such as for direct marketing
communications) or to perform a contract with you.
Objection. Where the legal justification for our processing of your personal information
is our legitimate interest, you have the right to object to such processing on grounds
relating to your particular situation. We will abide by your request unless we have
compelling legitimate grounds for the processing which override your interests and
rights, or if we need to continue to process the data for the establishment, exercise or
defence of a legal claim.
Withdrawing Consent. If you have consented to our processing of your personal
information, you have the right to withdraw your consent at any time, free of charge
This includes cases where you wish to opt out from marketing messages that you receive
Security and storage of information
Your personal information is processed by us and/or our service providers only for the
period necessary for the purposes for which the information is collected. When we no longer
need to use your information for those purposes, we will remove it from our systems and
records or take steps to anonymise it so that you can no longer be identified from it
(unless we need to keep your information to comply with legal or regulatory obligations to
which we are subject).